Delivery Policy

Last updated 21 October 2026

What we deliver

Homezia sells short-term stays at the properties listed on this website. We do not sell or ship physical goods, so nothing is posted or couriered to you. Your stay is delivered at the property, on the dates you book.

Delivery charges

There are no delivery or shipping charges. The total shown before you book is the full price of your stay, itemised: accommodation, the cleaning fee and any levy.

Time frames

Booking received	Emailed as soon as you submit the booking form, with your reference and how to pay the deposit
Booking confirmed	Emailed once your deposit reaches our account, normally within one working day of it arriving
Your stay	From check-in on your arrival date to check-out on your departure date, at the times shown on the property's page

Where

At the property you book. Its address is in your confirmation email. All our properties are in Mauritius.

Restrictions

Each property has a maximum number of guests and a minimum stay, shown on its page and checked when you book. Its house rules, also on its page, form part of our Terms & Conditions.

If something changes

Changes and cancellations follow our Cancellation & Refund Policy. If the property becomes unavailable through no fault of yours, our guarantee in the Terms & Conditions applies.

Questions

See our contact details.